Shipping policy

Delivery Timeframes

We ship worldwide using reliable international carriers.

Estimated delivery time:

7–12 business days

(from the moment your order is handed over to the shipping carrier)

Actual delivery time may vary depending on destination, customs procedures, seasonal peak periods, or other external factors.

 

Order Processing

• Order processing takes 0–2 business days.

• Once processed, your order is transferred to the carrier and assigned a tracking number.

 

Tracking Information

After your order is shipped, you will receive an email containing:

• your tracking number,

• a link to track your shipment online.

If you do not receive this email, please contact us at info@shapewear.com, and we will resend your tracking details.

 

Delivery Delays

Occasionally, shipments may take longer than expected due to carrier delays, customs inspections, or holiday periods.

If your package has been in transit for more than 16 business days, please reach out to us — we will request an update from the logistics provider.

Incorrect Shipping Address

Please ensure your shipping address is entered correctly at checkout.

If an incorrect address is provided and the package cannot be delivered, the customer assumes responsibility for the loss or additional shipping fees.

 

Lost or Damaged Shipments

If your order arrives damaged or is lost during transit:

• contact us at info@weshapewear.com,

• include photos (for damaged items).

We will review the case and offer a suitable resolution (replacement or refund).

 

Order Changes & Cancellations

We can modify or cancel an order only before it has been shipped.

Once the package is transferred to the carrier, changes are no longer possible.

To request a modification, email us at info@weshapewear.com.

 

Additional Information

We are continuously working to improve shipping times.

If faster delivery options become available in the future, this policy will be updated accordingly.